We are sorry to hear you have a warranty claim. Please fill out the form below and we will get your claim processed as fast and efficiently as possible. Thank you for your patience !
We are sorry to hear you have a warranty claim. Please fill out the form below and we will get your claim processed as fast and efficiently as possible. Thank you for your patience !
To ensure timely delivery of your package, please ensure that your address is entered correctly and completely.
Shipping charges may vary based on package weight. Upon shipment, you will receive a confirmation email with tracking details. Please note that all shipping fees are non-refundable.
For Domestic Australia: Orders are shipped via Australia Post. For International: Orders are shipped via DHL.
Shipping rates and delivery times depend on package weight and destination country.
Standard Domestic shipping typically takes 5-7 business days after order processing and payment verification.
Standard international shipping generally takes 5-10 business days after order processing and payment verification. International shipments require customs clearance, which may affect delivery times.
International recipients may be subject to import taxes, customs duties, and fees based on their country's regulations. GRYPHON is not responsible for these charges and cannot predict their amount. We recommend contacting your local customs office for tax information.
Please note that customs, duties, and taxes are non-refundable. Refusal of a shipment due to import fees will result in deductions from the refund, including original and return shipping costs.
GRYPHON offers package tracking options to our customers.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.