GRYPHON products are warranted to be free of defect in materials or workmanship from the day they ship.
Warranty is valid only with the order number and matching email address. The purchase of any GRYPHON products via another vendor (retailer, web-shop) will not under any circumstances be covered by our warranty policy.
To make a warranty claim, or if your shipment arrived damaged or defective, please fill out our warranty claims form for a quick resolution.
Hockey Sticks - 6 month warranty
Our warranty for hockey sticks does not extend to damage from misuse, abuse, excessive or long-term usage. GRYPHON reserves the right to assess if the damage was caused by a material or workmanship defect.
Hockey stick warranty does not cover paint chips, scratches, rattle sounds, vibrations or loose grips. If your warranty claim mention one of the issues above we can request photos/videos to provide an assessment and a resolution.
If you break your hockey stick for any reason within 6 month from the date they ship, our stick replacement program entitles you to 50% discount off the current retail price of a replacement for the same hockey stick. The offer is not valid with discontinued product.
Please submit a claim to take advantage of our Stick Replacement Program.
Bags & Protective Gear - 3 month warranty
Our warranty for bags and protective gear (Gloves, Shinguards) is valid only in a normal usage. Protective gear prevents soft tissues injuries from contact with turf and reduce the impact with hockey sticks and balls which may reduce the risks (but won't prevent ) of serious fractures. Big impact on the protective gear may result in the break of the protective gear. Our warranty does not extend to damages resulting from high intensity impact.